Did you know housekeepers face a 40% higher injury risk than other service workers? It’s time to make a change! In the fast world of hotel housekeeping, being efficient and …
Top Hotel Mini Bar Management Systems
Did you know that a well managed in room mini-bar can increase room revenue by al most of 20%? The small refrigerators hold significant value! In modern hotels, minibars serve …
Front Desk Essential Skills for Exceptional Guest Experiences
1. Effective Communication Active Listening Active listening is more than just hearing words; it’s about truly understanding our guests. When a guest approaches the front desk, give them your full …