Luxury Hotels (5 Star hotels) It’s interesting to note that just 4.2% of hotels globally hold a 5-star rating. This exclusive category represents the pinnacle of luxury, providing guests with …
What Makes a Hotel 5-Star? Behind the Rating System
Enhance Your Guest Experience: Top Tips & Tricks
Enhance Your Guest Experience: Top Tips & Tricks In today’s competitive hospitality world, making guest experiences unforgettable is crucial1. Every interaction, from booking to after they leave, is important. Personalizing …
Restaurant Marketing Ideas to Boost Your Business in 2024
Introduction In today’s fast-paced food world, good marketing is key. As a restaurant owner, I know how vital it is to keep up and use new ways to draw in …
Best Ergonomic Cleaning Tools for Hotel Staff Safety
Did you know housekeepers face a 40% higher injury risk than other service workers? It’s time to make a change! In the fast world of hotel housekeeping, being efficient and …
Top Hotel Mini Bar Management Systems
Did you know that a well managed in room mini-bar can increase room revenue by al most of 20%? The small refrigerators hold significant value! In modern hotels, minibars serve …
Front Desk Essential Skills for Exceptional Guest Experiences
1. Effective Communication Active Listening Active listening is more than just hearing words; it’s about truly understanding our guests. When a guest approaches the front desk, give them your full …